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Love Your Face Mask

Love Your Face Mask are OPEN and working as normal. The postal service and couriers are very busy at the moment, next working day deliveries are taking longer in some areas. Please be patient.

Delivery

Love Your Face Mask offer a standard at a UK Delivery at a cost of £2.95 on all our orders including personalisation TO ANY ADDRESS IN THE UK.

We offer a free 2-3 day courier delivery service for most UK postcodes including Northern Ireland Some remote Islands may take a little longer and can take a few days more.

You can also choose an upgraded delivery service at a extra cost, so delivery can be made on a day that suits you or your recipient, these exclude Sunday, UK Bank & Public Holidays.  We also offer a Saturday delivery service to the UK Mainland when selected at the checkout for an additional fee.

Delivery Dates

Deliveries are made by appointed carriers depending on the destination and the product. Deliveries are normally made Monday to Friday, excluding bank and national holidays. Christmas delivery (Oct -Dec) and paid for upgraded delivery services. Our delivery services do not offer a specific day for delivery instead will be despatched and delivered within 2-3 days of order and for Christmas delivery they will be held back and delivered pre-Christmas, again a specific date cannot be given. 

Delivery will be prepared and despatched from Love Your Face Mask to reach the recipient on the day requested. Occasionally the delivery may be made on the day before or the day after and whilst we do everything we can to prevent this, conditions outside our control means the delivery date may be missed. We have however a very high success rate in achieving delivery on customers preferred date. If it must arrive by that date we would suggest you order and select a date a few days earlier, to allow for any delays or the recipient not being home when the delivery is attempted.

Saturday Delivery – Saturday delivery is also available for a small additional cost, the cost is shown in the delivery options tab on all product pages and during the checkout process. This must be selected for it to go on this service and this is limited to UK Mainland addresses only,  This not a guaranteed delivery day service and excludes business, school and hospital addresses.

Due to their location, the following postcodes are not available for the premium upgraded delivery service: KA27–KA28, KW1-KW17, PA20-PA49, PA60-PA80, PH19-PH26, PH30-PH44, PH49-PH50, ZE1-ZE99, IM1-IM99, PO30-PO41, TR21-TR25, IV63, IV36-IV56, IV1-IV32, HS1-HS99, AB1-AB56, GY, JE, BT1-BT99.

If nobody is at home…….

If the recipient is not at home when the driver attempts delivery, the driver is instructed to use their discretion to leave the parcel with a neighbour, or in a safe place.  As deliveries are made mainly within working hours, please give some thought as to whether the recipient will be available for the delivery and consider the possibility of delivery to a work address. Please complete the mobile number field in the recipients address section at checkout to allow for drivers to send delivery updates and contact details for re-delivery if necessary.